News & Insights

FAQ with Stacey: Your Top Template Questions, Answered

When it comes to creating custom-branded templates, our clients often have questions—what’s possible, what’s practical, and what’s essential? To help you understand how we work and what you can expect, we’ve answered your most common template queries below.

Q1: What types of templates do Timplates create? A: We design and build branded templates across Microsoft Word, PowerPoint, Excel, Canva, and Google Suite. Depending on your needs, we can:

  • Format existing templates
  • Design new templates aligned with your branding
  • Build functional templates from Adobe InDesign files or other creative assets

Q2: How do you ensure templates are easy for teams to use? A: We focus on usability and brand protection. Our templates are designed to be:

  • Intuitive: Easy for teams to edit and use without breaking the layout.
  • Hard to break: Brand elements are built-in to the templates and we include functional placeholders to protect your brand.
  • System-friendly: Designed using fonts and tools compatible with your software to avoid formatting issues.

Q3: What’s the process for getting a custom template? A: We make it simple and clear:

  1. Clarify the job: We want to understand your needs—whether it’s formatting, building from a design, or designing from scratch. We send samples of similar work, so you can see the type of projects we’ve completed.
  2. We send you a quote and a return brief, plus an estimated timeline.
  3. Design consultation: We ask about branding, deadlines, current templates, and any roadblocks.
  4. Scope meeting: For larger jobs, we book a meeting to clarify project details anpricing.

Q4: What are some pitfalls to avoid when creating templates? A: Common mistakes include:

  • Using non-system fonts that may not display correctly on all computers.
  • Overcomplicating layouts make the template hard to use.
  • Failing to consider file compatibility across platforms.
  • (More Do's and Don’ts will come from Stacey's list.)

Q5: How long does a template project take? A: Timelines depend on the complexity of the job, but we always clarify expectations upfront. Simple formatting or a 1-2 page template might take five or six days, while full custom design and builds can take a few weeks.

Q6: What sets Timplates apart from other template providers? A: Our niche skills combine exceptional design with technical know-how. We go beyond building “pretty” templates—we ensure they work. Clients trust us to deliver functional, intuitive, and on-brand templates that save time and reduce frustration.